Your account
Not available yet
Runsten is in development: my.runsten.app does not open yet. This is how it will work.
Signing in
In Settings, Sign-in and security, then Manage how I sign in: change your password or your email address, create a passkey to sign in with your fingerprint, your face or the lock of your device, or add an authenticator app. Before adding or removing a way to sign in, Runsten asks you to confirm it is you.
Your data
- Download my data, in Settings: everything your account holds, in one file, whatever your offer.
- CSV files of the trips and charges of a period, with Plus: a button above each list.
- API access, in Settings: personal tokens, to read your data from your own scripts (API).
- Fleet statistics, in Settings: share your cars' data, anonymously, for statistics by model. Off unless you turn it on; see the privacy policy.
Your subscription
On the Offer page, in the menu under your name: subscribe to Plus, by the month or by the year, through Stripe's page; then manage your payment method and invoices, or cancel. Plus runs to the end of the period paid for, then the account moves to Free, without losing anything. Within 14 days of subscribing, you can withdraw from the same page: see the subscription terms.
Deleting your account
In Settings, Delete my account, then type your username to confirm:
- Your account and all its data are deleted at once: your cars, their readings, trips, charges, places, tariffs and settings, and the Volvo authorization. Your sign-in goes with them.
- The backups lose them within 30 days.
- Only the record of your subscriptions and of the terms you accepted is kept, 10 years, as the law asks.
- A subscription to Plus ends at once, and the period started is not refunded: within the 14 days of withdrawal, withdraw on the Offer page first.
Nothing can be recovered afterwards: download your data first if you want to keep it. Your Volvo key's application stays on the developer portal: delete it there if you no longer need it.